Help Center
Everything you need to know about Scoops Co. dog waste removal in Portland — pricing, scheduling, billing, and how visits work.
Start a free quote, enter your ZIP, number of dogs, and how often you'd like visits, then pick a recurring day and a billing plan. The whole signup takes about two minutes — no phone call required.
Most new customers get their first visit within the first week, on the recurring weekday we assign for your neighborhood's route. If your yard needs a heavier first cleanup, we'll scope that with you at signup.
We serve Portland, OR — every neighborhood inside city limits. Enter your ZIP during the quote and we'll confirm coverage instantly.
Every visit includes a full yard sweep, double-bagged waste hauled off-site, all gates re-secured, and a "yard secured" confirmation text the moment we finish. No-contact service is available and we work rain or shine.
No. As long as our crew can access the yard, you never need to be home. We re-latch every gate on the way out and text you a confirmation after each visit.
Usually, yes. We're comfortable around dogs and we text on the way so you can decide whether to bring them inside. If your dog isn't friendly with strangers, let us know and we'll coordinate.
Just leave the gate unlocked or share a code at signup. We always re-latch on the way out and send a "yard secured" confirmation text after every visit.
Yes. We match you to a recurring weekday based on our route through your neighborhood. Once it's set, it stays the same each week so you can plan around it.
That's common, and it's no problem. Let us know at signup and we'll scope a first visit that resets the yard completely before your regular schedule begins.
Plans start at $95/month for one dog with bi-weekly pickup, or $120/month for weekly service. Twice-weekly visits and multi-dog households scale predictably from there. You'll see exact live pricing during the quote.
At checkout you choose monthly or quarterly billing. Your card is charged securely through Stripe and recurring billing continues automatically. Choosing quarterly billing saves you 10% on every visit.
No. Service is month-to-month with no long-term contract and no signup fee. You can pause, change frequency, or cancel any time with a quick text.
Yes. One-time cleanups are available for move-ins, parties, spring resets, or yards that have been neglected for a while. It's a single charge with no subscription.
Yes. All payments are processed by Stripe, an industry-standard payment provider. Scoops Co. never sees or stores your full card number.
Just send us a text. There's no cancellation fee and no penalty for pausing — service is always month-to-month.